General terms and conditions

§ 1 General

Our general terms and conditions apply to all our services offered on our website and form a crucial part of our contracts. Deviations are only binding on our side, if agreed upon in writing.

§ 2 Offers

Our offers are subject to change and not binding.

§ 3 Retention of title

The commodity remains our property until the complete payment.

§ 4 Transport

Unless agreed upon otherwise, the customer assumes the costs and risks of the commodity‘s shipment. We chose the most economical way of packaging and shipment.

§ 5 Delivery time

The delivery time stated by us starts with the order and shall be fulfilled within the day of dispatchment respectively. readiness for dispatchment.

§ 6 Warranty

We guarantee for the duration of 24 months, that the commodity is in accordance with the descriptions and is free of faults that nullify of impair its suitability. An insignificant reduction of usability remains out of consideration. Any defects that occur during contractual use have to be reported by the client in writing immediately, within 7 days at the latest, in a comprehensible way, providing the necessary information to correct the fault. Within reasonable bounds the client has to support us during the process of correcting the fault. Within reasonable bounds the client has to support us during the process of correcting the fault.

The client may set a reasonable timeline for the correction of the fault. If this timeline is not adhered to, the client is entitled under the legal premises to claim a reduction in fee or to withdraw from the contract.

The warranty expires for commodities of such a kind that the client has altered of interfered with, unless the client can prove that he or she is not the reason for the fault.

We are entitled to demand compensation for the action taken in case of a fault reported and subsequently proven to be insubstantial.

§ 7 damages

We only grant damages, if we can be blamed for malice or gross negligence. Any possible damages shall be limited by the price of the commodity.

§ 8 Payment

Unless stipulated otherwise, all offers have to be paid for in advance.

All prices include the statutory Austrian VAT.

§ 9 Offset

Any offsetting of counterclaims against our claims are excluded, unless determined by a court or accepted by us.

§ 10 Special provisions for consumers

A consumer within the meaning of the consumer protection law can withdraw from contracts concluded in long distance sales or from a contract declaration concluded in long distance sales until the expiration of the timeline, given in the following paragraph. It shall be sufficient, if the declaration of withdrawal is sent off within the given timeline.

The withdrawal period is seven days, Saturdays do not count as a working day. It starts on the day of delivery to the consumer. It starts on the day of delivery to the consumer.

In case of a withdrawal, the purchasing price will only be refunded against returning the commodity, provided that it is in a sellable condition and originally packaged.

The right to withdraw is limited according to the legal stipulations and therefore does not exist in particular for the following contracts:

1. services that shall be provided to the consumer according to the agreement within seven days after conclusion of contract.

2. commodities, produced in accordance with customer specifications, which have been clearly customized to personal needs, which are prevented from being returned on the grounds of their character, which can perish quickly or which have passed their sell by date.

§ 11 Laesio enormis

Application of § 934 ABGB (Austrian General Civil Code) is excluded.

§ 12 Data protection

The client agrees, that all of the data entered by him will be used by us to inform the client about further offers and to send him advertising material via mail, e-mail, SMS, fax or telephone. The client can withdraw from receiving information at any time.

§ 13 Applicable law, place of jurisdiction

Austrian law applies excluding contradicting law rules. Legal venue and place of performance is Vienna. In case the client is a consumer, any legal disputes shall be dealt with at the court belonging to the consumer‘s place of residence, habitual residence of place of employment.